Hashtags are customizable labels you can apply to tasks in Spinoco to categorize, track, and report on work.  Use this guide to learn how to apply hashtags and close a task. For more general information, see our Getting Started with hashtags on the desktop app guide. Note: Hashtags are managed by your administrator. Contact them to add, remove, or a...

Hashtags are labels you can apply to tasks in Spinoco. They help your team categorize, track, and report on work in a way that fits your exact needs. Use this guide to understand what hashtags are and how they are used across your tasks. What is a hashtag? A hashtag is a predefined tag that can be applied to a task. Hashtags are fully customizable —...

Every task in Spinoco has a header that displays the same key information regardless of task type. Use this guide to understand each element in the task header and what you can do with it. Close the task view The Close button dismisses the task panel from the side of your screen. Subscribe to a task The Subscribe checkbox controls whether or not you...

Spinoco automatically creates a task for missed calls, so you always know who’s following up. If a task is assigned to you, it’s resolved as soon as you return the call or when the customer calls back and gets an answer. This keeps everything organized and ensures no missed calls go unanswered. Tip: If you’re new to tasks, check out the Get started ...