Teams organize your members into working groups — such as a department, a shift, a language line, or a client account. Spinoco uses teams to manage access, assign settings, and route tasks to the right group.

Use this guide to learn how to create and manage teams as an administrator.

Create a team

1. Go to Team. 
2. Select Settings.
3. Select the Create team icon. 

4. Enter a Team Name. 
5. Provide a Description of what the team is responsible for and when work should be assigned to this team.

6. Configure additional settings as desired. 
7. Click Create.

Assign members to a team

To assign members to a team:

1. Go to Team. 
2. Select Settings.
3. Use the Teams dropdown to select All teams. 

4. Click the edit icon next to the applicable user. 
5. Use the Assign to a team dropdown to select the desired team.
6. Click Save changes. 

Manage existing teams

To edit an existing team:

1. Go to Team. 
2. Select Settings. 
3. Use the Teams dropdown to select the applicable team. 
4. Click the Edit team icon. 
5. Make your desired changes and click Modify.