Call recording saves a user's calls for later review. As an administrator, you can turn on recording for individual team members from their user settings in the desktop app.

Use this guide to configure call recording for a user as an administrator.

1. Go to Team. 
2. Select Settings. 
3. Click the edit icon next to the applicable team member.

4. Scroll to and toggle on Record calls.
5. The Record calls tag is added to their license assignment. 
6. Click Save changes.