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Every interaction your team handles carries information worth keeping — the reason a customer called, what you promised, how the...
August 17th, 2026 28 views 0 likes
Wingman reviews every interaction your team handles using specialized agents that work together as a single pipeline. Each agent handles...
August 17th, 2026 14 views 0 likes
Somewhere in your past calls, emails, and messages is the answer to most of the questions you'd ask about your...
August 18th, 2026 19 views 0 likes
Ask permissions let you control which users can access Ask AI features within your team. Use this guide to learn...
August 18th, 2026 10 views 0 likes
Ask AI answers questions about your Spinoco data in plain language. Ask about your team, customers, and performance, and get...
August 19th, 2026 13 views 0 likes
Ask AI lets you get quick answers and insights through a conversational chat interface. Use this guide to learn how...
August 19th, 2026 11 views 0 likes
Wingman automatically analyzes your conversations and surfaces its results directly. Use this guide to learn where to view and interact...
August 20th, 2026 13 views 0 likes
A Reviewer is the Wingman agent that scores your interactions against review dimensions you define and stores the reasoning behind...
August 28th, 2026 9 views 0 likes
A Summarizer is the Wingman agent that writes a short, readable summary of each interaction, so anyone can understand it...
An Extractor is the Wingman agent that pulls key entities out of each interaction — names, dates, amounts, and other...
August 28th, 2026 7 views 0 likes
A Next Action is the Wingman agent that identifies the follow-up each interaction calls for and records it, so commitments...
August 28th, 2026 8 views 0 likes
Testing lets you see how a Wingman agent handles real interactions. Testing works the same way for every agent type....
As your business changes, you may need to adjust how a Wingman agent works — refining its instructions, changing which...