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Whenever you work with Spinoco statistics, to look at the correct data, you need an understanding of the different statistical...
March 24th, 2023 292 views 1 likes
Sources for Incoming Calls Name of the source Description calls.incoming.after-work.internal.time Time spent in the pre-defined after-call timeout for internal (within...
March 24th, 2023 541 views 0 likes
Name of the source Description chat.messages.incoming.count The count of all incoming messages via Chat - all individual messages received via...
March 24th, 2023 432 views 0 likes
Name of the source Description abc.messages.incoming.count The count of all incoming messages via Apple Messages for Business - all individual...
March 24th, 2023 427 views 0 likes
Name of the source Description email.messages.incoming.count The total number of incoming individual email messages. email.messages.outgoing.count The total number of outgoing...
March 24th, 2023 429 views 1 likes
Name of the source Description feedback.completed.count The total count of received completed feedbacks. feedback.rating.count The total count of the individual...
March 24th, 2023 424 views 0 likes
Name of the source Description messenger.messages.incoming.count The count of all incoming messages via Messenger - all individual messages received via...
March 24th, 2023 388 views 0 likes
Name of the source Description missed-call.task.closed.called-back.completed.time The total duration it took for missed calls to be resolved by calling the...
March 24th, 2023 489 views 0 likes
Name of the source Description sms.task.count The total number of SMS tasks created (incoming or outgoing messages). sms.task.received.closed.count The total...
March 24th, 2023 435 views 0 likes
Name of the source Description tasks.completed.count The total number of completed tasks. tasks.completed.duration The total duration it took for tasks...
March 24th, 2023 516 views 0 likes
Name of the source Description active.users The number of users currently in an active (green) status. users.after.work The...
May 11th, 2023 411 views 0 likes