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Whenever you work with Spinoco statistics, to look at the correct data, you need an understanding of the different statistical...
March 24th, 2023 288 views 1 likes
Sources for Incoming Calls Name of the source Description calls.incoming.after-work.internal.time Time spent in the pre-defined after-call timeout for internal (within...
March 24th, 2023 537 views 0 likes
Name of the source Description chat.messages.incoming.count The count of all incoming messages via Chat - all individual messages received via...
March 24th, 2023 424 views 0 likes
Name of the source Description abc.messages.incoming.count The count of all incoming messages via Apple Messages for Business - all individual...
March 24th, 2023 419 views 0 likes
Name of the source Description email.messages.incoming.count The total number of incoming individual email messages. email.messages.outgoing.count The total number of outgoing...
March 24th, 2023 424 views 1 likes
Name of the source Description feedback.completed.count The total count of received completed feedbacks. feedback.rating.count The total count of the individual...
Name of the source Description messenger.messages.incoming.count The count of all incoming messages via Messenger - all individual messages received via...
March 24th, 2023 384 views 0 likes
Name of the source Description missed-call.task.closed.called-back.completed.time The total duration it took for missed calls to be resolved by calling the...
March 24th, 2023 483 views 0 likes
Name of the source Description sms.task.count The total number of SMS tasks created (incoming or outgoing messages). sms.task.received.closed.count The total...
March 24th, 2023 430 views 0 likes
Name of the source Description tasks.completed.count The total number of completed tasks. tasks.completed.duration The total duration it took for tasks...
March 24th, 2023 512 views 0 likes
Name of the source Description active.users The number of users currently in an active (green) status. users.after.work The...
May 11th, 2023 407 views 0 likes