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Spinoco makes handling emails easy by automatically turning them into tasks—so you don’t have to create or track them yourself....
September 29th, 2025 417 views 0 likes
Spinoco makes managing chat conversations simple by automatically turning them into tasks, so you never have to track them manually....
September 29th, 2025 416 views 0 likes
Email templates help ensure consistent, professional communication across your team while reducing time spent writing common messages. Templates can be...
April 26th, 2022 1565 views 0 likes
Every piece of communication in Spinoco is handled as a task. Understanding how tasks work is the foundation for everything...
June 2nd, 2026 73 views 0 likes
Every task in Spinoco has a header that displays the same key information regardless of task type. Use this guide...
June 16th, 2026 28 views 0 likes
Tasks are typically generated automatically when customers reach out through different channels—like calls, emails, or chat. That way, nothing slips...
June 16th, 2026 25 views 0 likes
If you regularly search for the same combination of task types, assignees, or statuses, you can save that filter configuration...
June 16th, 2026 20 views 0 likes
Hashtags are customizable labels you can apply to tasks in Spinoco to categorize, track, and report on work. Use this...
June 17th, 2026 16 views 0 likes
Task comments let you communicate with your colleagues about a task without the customer seeing your messages. Use this guide...
June 17th, 2026 10 views 0 likes
The Items in Log tab shows a complete history of everything that has happened with a task. Use this guide...
June 17th, 2026 11 views 0 likes
The Play feature automatically assigns you the next highest-priority task as soon as you finish your current one, so you...
June 25th, 2026 9 views 0 likes
You can take ownership of an unassigned task or hand a task to a team member at any time. Use...
June 25th, 2026 10 views 0 likes
Spinoco automatically creates a task for missed calls, so you always know who’s following up. If a task is assigned...
June 26th, 2026 10 views 0 likes