Subcategories

• How to Call a Client / an External Contact

  To place a call to an external contact (i.e., a client or any other contact who isn't within your Spinoco...

  April 7th, 2022 1638 views 0 likes
• How to Quickly Dial a New Phone Number

  Sometimes, you need to quickly dial a phone number that you have not dialed previously and is not yet saved...

  April 12th, 2022 1680 views 0 likes
• Create a Group Chat in Spinoco

  Sometimes, you need to talk to several colleagues at once. When that need arises, you can use the Spinoco group...

  April 13th, 2022 2711 views 1 likes
• Chat With a Colleague

  To start chatting with a colleague, find the given colleague in the list of available colleagues on the left-hand side. ...

  April 19th, 2022 1633 views 0 likes
• How to Use an Email Template

  Using templates in Spinoco is simple!  Start by initiating an email conversation in Spinoco or responding to an existing one....

  April 26th, 2022 1454 views 0 likes
• Working With Missed Calls

  Missed calls in Spinoco offer a powerful way of managing communication with your client while ensuring that every client's request...

  April 27th, 2022 1609 views 1 likes
• How To Switch Into a Different Spinoco Instance

  If someone from a different company or a different division in your company invites you into a new Spinoco instance,...

  September 18th, 2023 805 views 0 likes
• Spinoco Basics - Communication Screen

  When you first open Spinoco, you will start out on the communication screen. As the name suggests, this is where...

  August 4th, 2023 1398 views 0 likes
• Statuses

  There are several tools within Spinoco that you can use to manage your work. One of them is called “Status”,...

  August 4th, 2023 1514 views 0 likes
• Tasks

  The largest part of the Spinoco interface is given to tasks - and for good reason. Every piece of communication...

  August 4th, 2023 1322 views 1 likes
• Skills

  Every team and every team member is unique. To correctly distribute tasks between teams and colleagues, Spinoco needs to know...

  August 4th, 2023 1243 views 0 likes
• Hashtags

  There are many ways in which you can use hashtags in Spinoco. In their simplest form, they are a way...

  August 4th, 2023 1400 views 0 likes
• Resetting Your Spinoco Password

  There are two simple ways that you can follow in order to reset a forgotten password in Spinoco. The first...

  January 8th, 2024 1065 views 0 likes
• How to Use the Play Feature

  The Play feature is very useful for your team as it can help you distribute your tasks between your colleagues...

  April 14th, 2024 829 views 0 likes
• Head of the Task

  Every task in the Spinoco application has a head where you can find the same basic information for each task....

  April 27th, 2024 802 views 0 likes
• Task Comments

  Task Comments are helpful when you need to communicate something with your colleagues regarding a particular task without the customer...

  April 28th, 2024 775 views 0 likes
• Task Items in Log

  If you ever need to analyze the history of what happened with a particular task, who has worked on it,...

  April 28th, 2024 722 views 0 likes
• How to Find Out Your Spinoco Application Version

  Occasionally, your Spinoco administrator or your IT department might ask to know the Spinoco version you are using. To find...

  June 25th, 2024 746 views 0 likes
• Redesigned Spinoco Mobile App

  The new Spinoco app features a redesigned user interface, improved performance, and a better user experience. All the features you're...

  July 16th, 2025 730 views 1 likes