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This is where you can find guides on how to work with Spinoco as a user

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Calling

Everything about placing calls in Spinoco

Internal Communication

Getting Started

Tasks

In this category, learn all about the Tasks within Spinoco

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Create a Contact in Spinoco

1) In the Spinoco address book, click the + button 2) In the newly opened window, fill in all the...

November 11th, 2020 458 views 1 likes
Filtering Missed Calls

1) Navigate to the search bar in the Spinoco application 2) Hit More filtering options at the bottom of the...

November 24th, 2020 889 views 0 likes
How to Call a Colleague

To call one of your colleagues within Spinoco, click their name in the list of available colleagues on the left-hand...

April 7th, 2022 402 views 0 likes
How to Call a Client / an External Contact

To place a call to an external contact (i.e., a client or any other contact who isn't within your Spinoco...

April 7th, 2022 573 views 0 likes
How to Quickly Dial a New Phone Number

Sometimes, you need to quickly dial a phone number that you have not dialed previously and is not yet saved...

April 12th, 2022 455 views 0 likes
Create a Group Chat in Spinoco

Sometimes, you need to talk to several colleagues at once. When that need arises, you can use the Spinoco group...

April 13th, 2022 1026 views 1 likes
Chat With a Colleague

To start chatting with a colleague, find the given colleague in the list of available colleagues on the left-hand side. ...

April 19th, 2022 573 views 0 likes
How to Use an Email Template

Using templates in Spinoco is simple! Start by initiating an email conversation in Spinoco or responding to an existing one....

April 26th, 2022 473 views 0 likes
Working With Missed Calls

Missed calls in Spinoco offer a powerful way of managing communication with your client while ensuring that every client's request...

April 27th, 2022 558 views 1 likes
How To Switch Into a Different Spinoco Instance

If someone from a different company or a different division in your company invites you into a new Spinoco instance,...

September 18th, 2023 207 views 0 likes
Spinoco Basics - Communication Screen

When you first open Spinoco, you will start out on the communication screen. As the name suggests, this is where...

August 4th, 2023 350 views 0 likes
Statuses

There are several tools within Spinoco that you can use to manage your work. One of them is called “Status”,...

August 4th, 2023 333 views 0 likes
Tasks

The largest part of the Spinoco interface is given to tasks - and for good reason. Every piece of communication...

August 4th, 2023 323 views 0 likes
Skills

Every team and every team member is unique. To correctly distribute tasks between teams and colleagues, Spinoco needs to know...

August 4th, 2023 283 views 0 likes
Hashtags

There are many ways in which you can use hashtags in Spinoco. In their simplest form, they are a way...

August 4th, 2023 376 views 0 likes
Resetting Your Spinoco Password

There are two simple ways that you can follow in order to reset a forgotten password in Spinoco. The first...

January 8th, 2024 221 views 0 likes
How To Install Spinoco on Windows

To start the installation process, you must first download the Spinoco Application from the Spinoco website. Navigate to https://spinoco.com/en/for-existing-users. Click...

January 19th, 2024 273 views 0 likes
How to Install Spinoco on iOS

To start the installation process, you must first download the Spinoco Application from the Apple App Store. Navigate to https://spinoco.com/en/for-existing-users...

January 20th, 2024 171 views 0 likes
How to Install Spinoco on Android

To start the installation process, you must first download the Spinoco Application from the Google Play Store. Navigate to https://spinoco.com/en/for-existing-users...

January 20th, 2024 187 views 0 likes
First Login To Spinoco

To get started with using Spinoco, one of the Spinoco administrators or team leaders in your team needs to send...

January 20th, 2024 250 views 1 likes
How to Use the Play Feature

The Play feature is very useful for your team as it can help you distribute your tasks between your colleagues...

April 14th, 2024 149 views 0 likes
Head of the Task

Every task in the Spinoco application has a head where you can find the same basic information for each task....

April 27th, 2024 133 views 0 likes
Task Comments

Task Comments are helpful when you need to communicate something with your colleagues regarding a particular task without the customer...

April 28th, 2024 139 views 0 likes
Task Items in Log

If you ever need to analyze the history of what happened with a particular task, who has worked on it,...

April 28th, 2024 129 views 0 likes
How to Find Out Your Spinoco Application Version

Occasionally, your Spinoco administrator or your IT department might ask to know the Spinoco version you are using. To find...

June 25th, 2024 96 views 0 likes