This learning path is designed to guide end users through the Spinoco platform in a logical, confidence-building sequence. Each section builds on the previous one—starting with foundational understanding and progressing into daily workflows and advanced efficiency tools.
Audience: Workspace users
Goal: Enable users to confidently navigate Spinoco, manage interactions, and complete daily tasks efficiently.
Table of Contents
1
Know what you're using
Build a foundational understanding before interacting with the platform.
•
Minimum technical requirements for using the Spinoco desktop application
Before rolling out Spinoco to your team, confirm each end station meets the minimum network, firewall, hardware, and browser requirements.
•
Overview of Spinoco
Understand what Spinoco is, what it replaces, and how it connects calls, email, chat and tasks in one place.