Get started as a Spinoco User

Wendy Weber

Updated at May 6th, 2026

Internal Content

If you have not completed section 3, please go back and do so before continuing.

Audience: Workspace users

Goal: Enable users to confidently navigate Spinoco, manage interactions, and complete daily tasks efficiently.

Work with your tasks

Introduce task-based workflow management.

•

Overview of tasks- Desktop | Mobile

Understand what tasks are, how they're created, and how to manage your tasks.

•

Manage call tasks - Desktop | Mobile

Work through a call task: open it, take notes, resolve or reassign it.

•

Manage email tasks - Desktop | Mobile

Handle an incoming email task: read, reply using a template, and resolve it.

•

Manage chat tasks- Desktop | Mobile

Handle an incoming chat task: respond in real time, resolve or transfer it.

Related Subcategories

Task management - Desktop | Mobile

Spinoco Knowledge