Please fill out the contact form below and we will reply as soon as possible.
To modify chat templates, first ensure that you have access to the “Workspace” tab and the permission to modify and...
September 15th, 2024 1202 views 0 likes
For any repetitive customer queries, your agents will appreciate the ease with which they can use email templates in Spinoco....
April 26th, 2022 1716 views 0 likes
Workflows automate how Spinoco handles tasks — for example, routing an incoming interaction, assigning it to an agent, and creating...
September 18th, 2026 11 views 0 likes
Nodes are the individual steps that make up a workflow — the trigger that starts it and the actions that...
September 18th, 2026 17 views 0 likes
When a workflow runs on a task, you can see which workflow ran, follow the steps it took, and inspect...
Hashtags are customizable labels users can apply to tasks to categorize, track, and report on work. Use this guide to...
October 5th, 2026 3 views 0 likes