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Use this guide to download and log in to the Spinoco mobile app for the first time. Before you begin...
August 13th, 2025 37 views 0 likes
When calls come into a shared number, like your customer support or sales line, who makes sure that person gets...
August 13th, 2025 42 views 0 likes
The Spinoco app is built for simplicity and ease of use, helping small businesses stay connected and organized. This...
August 13th, 2025 55 views 0 likes
There are two ways you can reset a forgotten password. The first one is directly in the Spinoco app...
August 13th, 2025 31 views 0 likes
Your status appears at the top of the Home screen just below your name. To change your status, simply...
August 13th, 2025 35 views 0 likes
The Spinoco app makes managing chat conversations simple by automatically turning them into tasks, so you never have to track...
Tasks are typically generated automatically when customers reach out through different channels—like calls, emails, or chat. That way, nothing slips...
August 13th, 2025 18 views 0 likes
Connecting with your customers is made easier with simple task management. Here's a breakdown of how it works: Task...
August 13th, 2025 36 views 0 likes
Put a call on hold to pause the conversation without disconnecting. This lets you step away or consult with someone...
August 13th, 2025 24 views 0 likes
With everything in one place, managing your calls is simple, whether you're reaching out to customers, checking in with a...
August 13th, 2025 19 views 0 likes
Need to check in with a team member or get a quick answer? This guide reviews the simple steps to...
Need to send a call to a team member? You can do a warm transfer—where you check in with them...
August 13th, 2025 21 views 0 likes
Incoming calls appear based on your device’s standard interface when supported. iOS users see the native iOS call interface, while...
August 13th, 2025 22 views 0 likes
Call recordings and transcriptions help you keep track of important conversations, whether you're following up with a customer, confirming details,...
August 13th, 2025 15 views 0 likes
Contacts help you keep track of people and groups. You can store key details and make sure you always have...
August 13th, 2025 51 views 0 likes
Whether you're in a task, message, call, or chat, you can quickly access a contact’s details with a single tap....
August 14th, 2025 17 views 0 likes
A key feature of contact details is the ability to view customer interaction history. Regardless of who on your team...
August 14th, 2025 20 views 0 likes
Stay connected with your team using the chat feature. Whether you need a quick answer, want to share important updates,...
August 14th, 2025 27 views 0 likes
Group chats make it easy to collaborate with multiple team members in one conversation, ensuring everyone is informed and engaged....
August 14th, 2025 23 views 0 likes
Once you join or create a group chat, starting or replying to messages is simple. Use this guide to stay...