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Place a call on hold

Put a call on hold to pause the conversation without disconnecting. This lets you step away or consult with someone...

August 13th, 2025 171 views 0 likes
Call a customer or external contact

With everything in one place, managing your calls is simple, whether you're reaching out to customers, checking in with a...

August 13th, 2025 154 views 0 likes
Call a team member

Need to check in with a team member or get a quick answer? This guide reviews the simple steps to...

August 13th, 2025 191 views 0 likes
Transfer a call

Need to send a call to a team member? You can do a warm transfer—where you check in with them...

August 13th, 2025 187 views 0 likes
Answer a call

Incoming calls appear based on your device’s standard interface when supported. iOS users see the native iOS call interface, while...

August 13th, 2025 116 views 0 likes
Access call recording or transcription

Call recordings and transcriptions help you keep track of important conversations, whether you're following up with a customer, confirming details,...

August 13th, 2025 111 views 0 likes