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Call management

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    • Call-Through Feature & Setup

      The call-through feature is useful when your mobile internet connection isn't entirely reliable, when you struggle with your WiFi connection...

      March 28th, 2023 1685 views 0 likes

    • Managing Calendars for your Voice Applications

      To start managing your voice application calendar, open the editing view of your voice application by navigating to the “Settings”...

      January 24th, 2024 1313 views 0 likes

    • Real-time Call Listening

      As a team leader or administrator, you can listen to your colleagues' phone calls in real-time.  To start listening to...

      March 20th, 2023 1174 views 0 likes

    • Setting Up a Play Profile

        To create a new Play profile, navigate to the Settings Tab and select the Play tab on the left-hand...

      April 14th, 2024 946 views 0 likes

    • Monitor Trunk and Provider statuses

      Monitoring provider and trunk statuses allows you to spot connectivity problems and keep communication running smoothly. Use this guide to...

      September 30th, 2025 224 views 0 likes

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