If you have not completed section 1, please go back and do so before continuing.
Audience: Workspace administrators
Goal: Fully operational workspace with calling, channels, and reporting live
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Set up hardware and devices
Complete this stage before anything else if your team uses desk phones. Physical devices need to be provisioned and recognized by Spinoco before team members can log in and take calls.
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List of compatible hardware phones
Not all desk phones work with Spinoco. Check this list before purchasing or provisioning any hardware to avoid compatibility issues.
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Add a hardware phone
Once you have a compatible device, this guide walks you through the Spinoco-specific provisioning process to get it registered and ready to use.
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